Reviews

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Douglas MacKenzie

08-10-2023

I can't say enough about the service Jeff provided. I had a collectable piece of artwork that I wanted to have professionally framed rather than purchasing a stock frame at a local craft store. It was especially important to have it framed using UV glass to preserve the image from sunlight. By luck I came across The Rabbet Hole as I searched for framing shops in the area. From the moment I stepped into his shop, Jeff provided friendly, professional service. He actively sought my input and provided his expertise when it came to frame options, mat options, and color schemes. I was particularly impressed with how Jeff handled my piece, wearing gloves and taking every precaution to ensure that it remained safe and secure as we considered different frame options and mat colors. I couldn't be happier with the final product. It was completed on time and at a very fair price. I highly recommend The Rabbet Hole to anyone who has something they want professionally framed. Customer service at its best!

Andrew Mooney

08-27-2023

We had such a wonderful first experience with Jeff at The Rabbet Hole! We had a large print (28 x 40) that we wanted framed and stopped into the shop to talk it over with him. Jeff is totally meticulous, handling our piece with gloves and making sure that it was treated and stored with the utmost care. His pricing was totally transparent (as seems to be rarely the case with custom framing jobs), and he walked us through an itemized estimate of the cost of each aspect of the project (as well as why he considered it appropriate) before starting work. He even came to our house and hung the picture for us, working with tape and a level to ensure that it occupied its final home according to his professional standards. We're so happy with the final result! Thanks Jeff for a beautiful job! We'll be back!

Ryan Lumb

09-15-2023

I had a uniquely sized piece that needed framing and I knew an off-the-shelf option wasn't going to cut it. Jeff at The Rabbet Hole seamlessly handled the project. Unlike the other big box custom framing options, my artwork and framing were handled directly by the owner, not some other unknown employee. This is the level of service I was looking for. Pricing was clear and reasonable.

G.M.F.

11-14-2023

Great work and reasonably priced. Jeff is a a great person to work with. Need framing done, see Jeff. You won't be disappointed that you did!!!

Debra Parent

02-17-2024

Jeff did an amazing job on my Beatles record! I love it and it fits in well with our other memorabilia! I highly recommend him for any framing project!

Steven Reuter

03-19-2024

First time framing customer and could not be happier. Jeff spent more than an hour with me designing the frame layout, selecting colors, and frame materials. Nothing about the process was rushed and Jeff ensured I was completely satisfied along the entire process. I would highly recommend his services!

Sue Conklin

06-13-2024

Likes: Wait Time, Customer Service, Other, Quality
Fantastic selection and assistance! Thank you for your talent to frame my cross-stitch.

Douglas MacKenzie

06-22-2024

Repeat customer here! I had another piece of artwork that I wanted to match the previous framing work done by Jeff. As with my first experience, Jeff spent a great deal of time with me in order to create a piece that precisely matched the details that made the first piece turn out so well. He sought my input on mat options and paid attention to every detail so that the two pieces complemented each other perfectly. Jeff went the extra mile by coming to our house to assist with hanging the two pieces so that they were positioned precisely relative to the ceiling and floor. I can’t imagine another framing store volunteering to provide this level of individualized service. Jeff is such a pleasure to work with. He is passionate about his work, which shows in the final product. I couldn’t be happier with the results. Thanks Jeff!

Sharon Roach

07-02-2024

Likes: Quality, Customer Service, Wait Time, Other
I am so pleased with the framing of my mother's 100 year old baptismal certificate. Jeff took extreme care with the delicate document, wearing gloves while handling and stabilizing creases. He spent a good amount of time with me choosing matting and frame, never rushing any decisions and offering suggestions on style and preservation glass, all the while explaining how he would proceed. The mounting eliminated many of the creases and folds in the document to give the finished product a very professional look. Thank you Jeff and Rabbet Hole. It's so nice to have such a quality and customer friendly business locally.

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